How do I know if I have been mis-sold business energy?

You might be able to make a claim for compensation if you used an energy broker to find you the best energy deal for your business.

The following are general signs of potential mis-selling of business energy:

  • Your energy broker signed your contract on your behalf.
  • Your broker failed to disclose any commission they received from the energy supplier.
  • While your broker gave the impression that their services would not cost your business anything, they were actually profiting from the undisclosed commisions.
  • Your broker only gave you a very brief overview of the contract with the energy supplier, and you didn't really comprehend it.
  • By convincing you to sign a longer-term energy contract than you considered necessary for your business, the broker earned more commission.
  • You were pressured to sign up with the energy provider the broker recommended rather than encouraged to shop around or given an alternative provider selection.

Am I entitled to compensation for mis-sold business energy?

Some energy brokers often inflated the cost of energy in order to make more commission, which in turn led to customers paying more than they should have on their energy bills.

If you have used a broker to find you the best energy deal for your business, you should contact SSB Law, clearly describing the details of your business energy contract.

Energy brokers may also be referred to as energy advisers, energy consultants, or third party intermediaries.


How do I file a claim for business energy mis-selling compensation with SSB Law?

Starting a business energy mis-selling claim with SSB Law is simple!

Simply complete our Claim Form and one of our Mis-sold Business Energy Solicitors will be in touch as soon as possible.

SSB Law have a wealth of experience in pursuing compensation claims against energy brokers who mis-sell business energy.

How much mis-sold business energy compensation can I claim for?

The duration and value of the energy contract, the date on which the contract was signed, and the commission arrangements all play a role in this.

SSB Law deal with cases ranging from thousands of pounds to tens of thousands of pounds. If you think that you have been mis-sold business energy by an energy broker, get in touch with our team of solicitors and we can discuss your claim and what it might be worth.

How much will it cost to make business energy claim with SSB Law?

We normally work on a No Win No Fee basis, meaning that you won’t need to pay anything upfront and will only be required to pay your legal fees if the claim has been successful.

SSB Law will only advise you to start a business energy compensation claim if you have a reasonable chance of securing compensation. If for any reason your claim is unsuccessful, SSB Law will not charge you for its work on your case

Why choose SSB Law for your business energy mis-selling claim?

Our solicitors have many years’ experience in dispute resolution and litigation, and have a fantastic success rate.

Over the last 2 years alone over 25,000 individual cases have been referred to us. 15% of cases had previously been rejected by other solicitors and we have a success rate of over 85% on these previously rejected cases.


Deborah Allen

Director – Quality and Compliance

With over 30 years’ experience in the legal sector, Debra oversees Process Guidance and Change implementation, ensuring policies and procedures are implemented to improve legal operations across the business.

In addition, Debra manages Compliance issues such as Complaints, Professional Negligence and SRA matters.

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