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Employment Law

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Grievance Procedures

When an employee has a concern, problem or complaint regarding any aspect of their employment it is described as a ‘grievance’.

A grievance can be raised verbally or in writing, however, for a grievance to be formal it must be raised in writing. If a grievance is raised it should be dealt with appropriately. Failure to do so could result in serious consequences for the employer. Even grievances which are not described as being a grievance should be dealt with properly – a grievance doesn’t have to be ‘labelled’ as such in order to be considered.

The procedure

If the employee appeals